Refund & Return Policy

Tumbler Babes accepts returns or exchanges for items purchased through our website within 30 days of the purchase, under the following conditions:

• No visible signs of damage
  
  

• All original packaging is intact
  
  

• Any sign of damage will void the Tumbler Babes guarantee
  
  

• Items cannot be returned or exchanged after 30 days of purchase.
  
  

Certain items are exempt from returns, including intimate apparel (such as undergarments), sanitary goods, hazardous materials, and flammable liquids or gases.

To process your return, we may require a receipt or proof of purchase (order confirmation email) along with your order number.

For all returns or exchanges, please contact thetumblerbabes@gmail.com with your order number and reason for the return or exchange. We will process your request based on the terms outlined here.

Exchanges (if applicable)

For exchanges, please follow the same process as returns and contact thetumblerbabes@gmail.com with your order number and reason for the exchange. We will handle it according to the terms outlined above.

Return Shipping (if applicable)

You are responsible for the return shipping costs. If you are returning an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds (if applicable)

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

Late or Missing Refunds (if applicable)

Please note that refunds may take 2-3 days to be posted, depending on processing times between financial institutions. If you haven't received your refund after this period, please contact us at thetumblerbabes@gmail.com so we can investigate further.

Gifts

To return a gift, follow the return instructions above. If the item was marked as a gift during purchase and shipped directly to you, we will issue a gift credit for the value of the return. Once we receive the returned item, we will email you a digital gift certificate.

Damaged Items

If you receive a damaged or defective item, please contact our team at thetumblerbabes@gmail.com. Claims for damaged items must be reported within 48 hours of delivery. We use timestamp and tracking information to review return or damage requests.

Feedback

We would love to hear your feedback, questions, or concerns. Feel free to email us at thetumblerbabes@gmail.com. We take your feedback seriously and are always striving to improve.